QLASSIC: Is your building project QLASSIC ready? Get started now!

Issues of construction quality and workmanship have always been a major challenge in Malaysia. Studies show that poor workmanship is one of the major factors that lead to building defects. 

The need for quality workmanship in construction should not be taken lightly as it ensures future marketability of developments and enhances the confidence of property purchasers.

Recognising its importance, the Construction Industry Development Board (CIDB) introduced the Quality Assessment System in Construction (QLASSIC) in 2007. It is an independent assessment tool to measure and evaluate the quality of workmanship of building projects based on the Construction Industry Standard (CIS) 7:2014. QLASSIC assessment is carried out on all types of building projects.

Why adopt QLASSIC for your project?

Implementing QLASSIC during project development and construction stages enables quality to be managed and controlled throughout the project lifecycle. QLASSIC assures customers of quality properties.

Past QLASSIC assessed projects had shown a substantial reduction of workmanship defects on completed projects. The number of defect complaints received from customers had declined significantly resulting to more satisfied property purchasers. 

The advantages of implementing QLASSIC to property developers and contractors are as follows:-

• a recognized standard for quality assessment 
• a tool to assess quality performance on building projects 
• a clearly defined workmanship quality standard for project stakeholders to comply with 
• a measure of constructed work against workmanship standard
• a scorecard to gauge quality standards on building projects 
• a basis of continual improvement in the organization.

How is QLASSIC Assessment carried out by CIDB?

The QLASSIC assessment is carried out by a group of Accredited QLASSIC Assessors appointed by CIDB. The assessment is carried out upon full completion of the building project. The assessment will cover site inspection, visual assessment, and use of assessment tools. An applicant shall submit his application to CIDB requesting for QLASSIC Assessment for his project. The applicant can be a client, consultant or main contractor of the project. The assessment will be carried out after issuance of Certificate of Practical Completion (CPC) and before issuance of Vacant Possession (VP).

The application process for QLASSIC Assessment is shown below:

The selection of samples is pre-determined through sampling guideline and statistical approach. Samples are selected from drawings and plans. The assessment is carried out based on random selection of samples that adequately represent the entire building project. The applicant of the building project shall prepare all locations and units in the building for assessment. The sampling guideline is detailed in the CIS 7:2014 standard. 

A QLASSIC assessor carries out an assessment at a landed housing project. The assessor will select three types of locations comprising of Principal, Service and Circulation sample locations in the house. For example, the living room is a Principal location. The elements that will be assessed in this location will comprise of 6 + 1 elements. The elements are the floor, internal wall, ceiling, door, window, fixtures and basic M&E fitting. The assessor will assess the workmanship of these elements through visual assessment and use of assessment tools. Photos of on-site assessment are shown below:-

Visual checking whether the joints of a tiled floor is consistent and neat.
Checking the hollowness on a wall using a tapping rod.
Checking that the walls meet at right angle
(gap not more than 4mm over 300mm).
Checking that the top of the door leaf is painted.
Checking that the electrical fittings are aligned.

QLASSIC – A Commitment to Quality Excellence

Property developers and contractors cannot afford to neglect quality issues. Property developers play an important role in initiating QLASSIC on their projects. The QLASSIC score sets a target for the main contractor to achieve the required quality for the completed building.

The QLASSIC assessment helps to identify the quality shortcomings in a project. Efforts in applying QLASSIC requirements during planning, design, selection of materials, tender and construction stages will help to prevent defects, reduce repeated defects and “do things right the first time and very time” in the best possible manner in delivering a quality project. 

How Sysnovate can help your Organization?

Sysnovate is a management and lean-agile consulting firm providing consultancy and training services for organizations in the property development, construction, engineering, facilities management and related sectors. Sysnovate places emphasis on 3 core pillars: people, process and technology. Its services are focused on integrated quality, environmental, safety and health (QESH) management, ISO management systems, QLASSIC quality assessment system, process and productivity enhancement, lean management and continual improvement. 

Sysnovate has guided over 100 companies and trained more than 3000 people in the construction industry. Sysnovate is a qualified QLASSIC trainer. Sysnovate contributes in the technical committees of MBAM and CIDB. 

Sysnovate has a strong market presence in the construction industry and understands the business culture and processes. With extensive knowledge and experience of the industry, Sysnovate delivers consulting services that meet the needs and expectation of its clients.   Sysnovate supports CIDB in promoting ISO 9001, ISO 14001, ISO 45001 and QLASSIC in the construction industry.

Training Course from Sysnovate

  • One Day Awareness Course “QLASSIC Awareness Course”
  • One Day Hands-on Course In-house only “QLASSIC Hands-on Workshop”
  • Two Days Hands-on In-house only Course “QLASSIC Awareness Course with Hands-on Workshop”

Available at Sysnovate Public Training and In-house Training. 


Contact us or reply this email to attend our training.

Call us at 603 4045 8502 or email at sysnovatetraining@gmail.com